Privacy Policy for FAQACT.AI

Last updated: June 2, 2025

Welcome to Faqact.ai (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect information on our website (https://www.faqact.ai). By using Faqact.ai, you agree to the practices described below.

1. Information We Collect
Non-Personal Data

We use browser cookies and similar tracking technologies to enhance your experience on our site.

Cookies help us remember your preferences (such as language or login status) and analyze site usage for performance improvements.

We do not collect any personal data (e.g., names, addresses, payment details) directly unless you voluntarily provide it during an order process. When you place an order for our FAQ-to-bot conversion service, we collect only the information necessary to complete that transaction (billing address, email address, etc.). This data is used strictly for order processing and communicating order status.

2. How We Use Your Information
Order Processing: Any data you provide at checkout (name, email, billing details) is used solely to fulfill your purchase of FAQACT.ai’s services.

Cookies & Analytics: Non-personal cookie data is used to monitor site traffic, identify usability issues, and optimize performance.

Email Notifications: If you subscribe to updates or place an order, we may send transactional emails (order confirmations, service updates). We do not send promotional marketing emails unless you explicitly opt in.

3. Data Sharing and Disclosure
Faqact.ai does not share, sell, or rent any personal or non-personal data to third parties. The information you provide is used exclusively by Faqact.ai for the purposes described above. We may disclose data only when required by law (for example, to comply with a subpoena or other legal process), or to protect the rights, property, or safety of Faqact.ai and its users.

4. Children’s Privacy
Faqact.ai does not knowingly collect information from children under the age of 13. If you believe a child under 13 has provided us with personal data, please contact us at wiselin.jayajos@faqact.ai. We will promptly delete such information from our records.

5. Updates to This Privacy Policy
Faqact.ai may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. When we make material changes, we will post the revised policy on this page and send a notification by email to all registered users. We encourage you to review this page periodically.

6. Your Choices and Rights
Cookies: You can disable or delete cookies via your browser settings. However, disabling cookies may affect site functionality.

Account & Order Information: If you have questions about data we hold in relation to your orders, or wish to correct or delete that information, contact us at wiselin.jayajos@faqact.ai.

7. Security
We employ industry-standard security measures (encryption, firewalls, access controls) to protect your data. Although we strive to protect your information, no online transmission or storage system is completely secure. In the event of a data breach, we will notify affected users as soon as practicable.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle data, please email us at:
wiselin.jayajos@faqact.ai

Thank you for trusting Faqact.ai. Your privacy is important to us.